terms & conditions

Before you place an order

If you decide you would like to place an order with Oceans Apart, please have the following information ready as it will help us process your order, however, we will be delighted to answer any queries you may have. Here are some of the most common questions for you to consider:

  • Can access be gained easily for the furniture to be delivered? – are the doors wide enough, are there any awkward stairs, lift or passageways?
  • Will the furniture fit in the room?
  • Which range are you interested in?
  • Which items from the range do you want to order? Please note that if you are thinking of buying extra items such as a footstool or chair at a later date, there may be a slight colour shade variance. It is therefore best to order all the furniture you require at the same time.
  • What colour would you like the furniture in?
  • How would you like to pay for the furniture?

Amendments

We aim to constantly improve and develop the Oceans Apart website for the benefit of all our customers, to allow this process to take place, we may occasionally:

  • Modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and/or
  • Change the Conditions from time to time, and your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of such change.
  • Alter or extend promotions at any time.

If Oceans Apart is informed of any inaccuracies in the material on the Site we will attempt to correct them as soon as we reasonably can.

Accuracy of content

Oceans Apart has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of V.A.T. We make every effort to display the colour of the furniture as accurately as possible. But as colour reproduction depends on your computer’s monitor, we cannot guarantee that your monitor’s display of the colour is accurate to the actual product.

Prices

Wherever you place your order with Oceans Apart, all products made to customers’ specifications are on sale at the same price in every store and on-line.
Oceans Apart products are always at their normal price for at least as long as they are at sale/special offer price.

Refunds

Following cancellation of your order any monies paid will be refunded by the method you used to pay us and usually within 14 days.

Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensors. You are permitted to use this material only as expressly authorised by Oceans Apart. You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Miscellaneous provisions

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. If you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud).

Oceans Apart shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.